Funds Recovery is a family-run Australian business with both an ABN (46157766188) and an ACN (157766188), confirming our official and regulated status. We have successfully helped thousands of individuals reclaim lost funds over the past 17 years—13 years under our current name and 4 years with a previous company. Our track record speaks for itself, and we adhere to the highest standards of integrity and transparency. You can trust that our services are legal, ethical, and results driven.

If requested, we can provide contact details for past clients who are willing to share their experiences with us. Additionally, we invite you to explore our testimonial section for reviews from clients whose funds we’ve successfully retrieved.

Funds Recovery conducts thorough research to contact prospective clients using publicly available platforms and databases—some free and others subscription-based. We strictly comply with Australian and international laws that protect your privacy and consumer rights. Every step we take is both legal and ethical.

Funds can become classified as lost when a company, government department, bank, or similar entity attempts to make a payment but cannot locate the recipient or the cheque is not presented. This may happen if you’ve moved, changed your name, or simply forgotten about an account. By law, these funds are held in trust until claimed. In some cases, a time limit applies, after which the funds are absorbed into government revenue. Examples of lost funds include unpresented cheques, dormant financial accounts, superannuation, life policies, rent bonds, and share dividends.

Funds Recovery identifies financial assets held in government internal revenue trusts through the Freedom of Information process. We then conduct thorough legal and ethical research to track down and verify the rightful owner.

Lost funds can come from various sources, such as forgotten bank accounts, unpresented cheques, insurance policies, superannuation, or tax refunds. If you’ve moved, changed your name, or lost track of any of your financial dealings, you could be entitled to these funds. We can assist in locating and retrieving them for you.

We specialise in recovering funds from government-held trusts, including unpresented cheques, dormant bank accounts, life insurance policies, superannuation, rent bonds, share dividends, and more. If you’re unsure if your assets qualify, we can review your situation and determine how we can help.

If you take no action, the funds will remain with the government or relevant authority. Over time, depending on where they are held, they may be absorbed into the Government’s consolidated revenue—at which point recovery will no longer be possible.

We operate on a results-based fee structure. Our fee is only payable once we successfully recover your funds, and it is agreed upon in advance, ensuring transparency with no hidden costs.

If we are unable to recover your funds, you won’t be charged any fees. We are confident in our service and operate on a results-based model—meaning you have absolutely nothing to lose. No win = no fee!

The recovery timeframe varies depending on how quickly you provide the necessary documentation and how fast the holding authority processes the claim. Generally, funds are returned within approximately 10 weeks. We will do our best to shorten this timeframe where possible.

Once we’ve successfully retrieved your funds, we’ll give you a call with the great news. We’ll then ask for your preferred payment method to return the funds, minus our agreed-upon fee.

A detailed breakdown will also be sent to you for your records.

Different holding bodies have different requirements for proving ownership. Typically, you’ll need certified copies of documents that satisfy at least two key criteria: a connection to the last known postal address as proof of ownership of the funds, and verification of your identity. Acceptable documents include a Driver’s Licence, Rates Notice, utility bill, Birth Certificate, or Passport. Since every case is unique, we will review your situation and inform you of the exact documents needed. If the funds are part of a deceased estate, a certified copy of the Grant of Probate or Letters of Administration is also required.

A certified copy is a photocopy of an original document that has been verified as a “true and correct copy” by a Justice of the Peace or an equivalent authority. Certified copies are required to ensure the authenticity of all documents submitted in support of a claim.

If you don’t have all the necessary documents, don’t worry—we can help you identify alternate ways to prove your identity and connection to the lost funds. In some cases, we can assist in locating and retrieving the necessary paperwork to support your claim.

We can help recover funds from deceased estates. You’ll need to provide a certified copy of the Grant of Probate or Letters of Administration to prove your right to claim the funds. If you are the legal representative of the estate, we will guide you through the necessary steps.

We operate on a no-win, no-fee basis. This means you will not be charged any upfront fees, and our fee is only payable once we successfully recover your funds. We believe in transparency and will discuss our fee structure with you in advance.

We will retain your personal information only for as long as necessary to process your refund claim and recover your lost funds. Once the claim is approved and paid out, all supporting documents will be securely deleted.

If you have any questions, you can contact us via email at either bruce@fundsrecovery.com.au, daniel@fundsrecovery.com.au, or call us on 1300 369 663.

Alternatively, you can put an enquiry through via our website, and we will get back to you.